LOGISTICS INDUSTRY MUST WORK TOGETHER THROUGH TOUGH TIMES

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There are two types of business--those that have had tough times and those that are going to have tough times. Of course there are other issues that can create tough times but more importantly, what do we need to do to survive and why Logistics Industry must work together to overcome tough times? 
Whenever you see a disaster looming, the single most important thing to do is take action. Sometimes we can be a little like a deer in the headlights, not quite believing what is going on, frozen on the spot. The problem is that if we don't leap into action, things will always get worse and they will get worse quickly.

Always cement your relationship with your existing logistics partners & clients.

In a weirdly ironic way, when times are tough, many businesses actually stop servicing their existing and loyal customer. A depressed mood descends on the business and this in turn affects customer service. That's why businesses in this negative space lose far more customers than they should, which of course only makes matters worse. Now is the time to build bulletproof relationships with each and every customer you are fortunate enough to have. You need to be communicating with your customers, engaging them, finding out what is going on in their world and most importantly of all, becoming very clear on what your customers need from you.
Similarly, it is time to invest more time to engage with your partners and agents in order to share resources, jobs and opportunities. The whole logistics industry should work together, to hunt and to share benefits. 
Just as we can stop servicing our clients during tough times, we have to ramp up your business development and push through the hard times. By cooperating with each other, we can win a few new projects, or find some new clients and it will go a long way to making you and your team feel better. 
Be strong and keep cooperating! 
 

Member Testimonials

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X2 always thrives on raising the bar when it comes to connecting people. X2 conferences are one of a kind! As the founding member, we are happy to be in X2 Elite and the X2 Projects Network.
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"We believe in limiting memberships to a minimum and have found our home for projects as well as general cargo within the X2 family."
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I've been in the business for over 30 years, I have never had or experienced such and effort by the management team of the network to get members to participate and make their membership work for them.
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The professionalism and organisation shown from the X2 team totally blew us away.
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Richard is an innovator, what I find great working with him is that he can see the future.
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I was positively surprised from the amazing organization and specially the commitment of all X2 Team making this event incredible for everybody and in all complete fields.
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We have to skip the networks that are founded only for the benefits of the founders Quality and not quantity.
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We found the best way to build trust is to go to the conference and meet with people, talk to them and get to know them.
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As a new member of the X2 Network, we are very impressed by the organization and its professionalism and focus on mutual business development. X2 has already given us some great opportunities to work with likeminded partners across the globe on both project and general cargo.
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Great energy and drive throughout the X2 Team and high profile Network agents to complement each other’s business across the globe and help achieve positive results. Keep up the good work!
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X2 is like a family! We have met so many amazing partners. There has been so much success with the relationships we have developed throughout the years and most importantly friendships that will last a lifetime. And we love the networks' reach!
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We have been a member of X2 since 2014 and have attended six conferences. Richard and his passion for the network with his enthusiastic team have arranged all the conferences perfectly considering every single detail. We made many friends and found new global partners to work with at the conferences. X2 is one of the good solutions for our needs and we hereby thank them for their efforts.
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I have attended a lot of networks and annual meetings in the freight industry, but I have never come across a network like X2. This is another level. It is a pleasure to be a part of the X2 network - the professionalism, the attention to detail, the broad and knowledgeable staff - everything at the highest level.
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X2 is really an excellent logistics network, with a well-organized team that is always thoughtful and helpful. We are happy with X2 and expect a long journey together.
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"At X2 Network we found a group of partners that really want to build a long-term relationship. Companies are run by people that really care about your business and success. X2 Team has been really supportive and very active to develop new opportunities for your business''.

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X2 Conference

Our special networking event is about smart freight forwarders coming together to grow and develop business within the group by providing an opportunity for all members to gather in one place to form and extend personal relationships.

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NEW YORK

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sao paulo

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london

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dubai

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bangkok

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hong kong

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tokyo

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sydney